State Farm® Insurance Agent Tawana Mensah

"Fantastic Service!! Professional Staff!! Tawana Mensah's State Farm Office and her team are simply the best. As a small business owner, I depend on my insurance team to provide Certificates of Insurance to my clients quickly and accurately. Lisa, Constance and the entire staff at Tawana Mensah's office handle even the most outrageous requests with a smile -- like when I call with an urgent request at 5 p.m. on a Friday. It doesn't get any better than this State Farm office. ❤️❤️❤️"

"5 Star"

"Tawana is very knowledgeable, kind, patient and helpful. I have had a wonderful experience working with her. Highly recommend."

"Ms.Tawana was very knowledgeable in her field. She was polite and kind explained everything to me in simple way that make me understood thank you so much Ms. Tawana I recommended friends and family 🙂🤩"

"Speaking with Ms Mensah,, was a very pleasant surprise. She was very professional and took care of all my personal life insurance needs on one phone call.. Thank You , Tawana Menah you are the best."

"Tawana Mensah was extremely patient and knowledgeable as she walked my wife and I through where we are in our insurance coverage and the options for where we want to be in the next few years. She made a very complex conversation very simple. This is where her patience with two non-technical clients was evident. Her knowledge and kindness was very much appreciated. Mrs. Mensah should be acknowledged in a manner commensurate with her knowledge, expertise and professionalism. We’re glad she is our agent. Louis & Sheila Kelly"

"I had an excellent experience working with my insurance representative. Charon was extremely helpful and knowledgeable, and took the time to explain all my options clearly. What stood out the most was her responsiveness — every question I had was answered quickly and thoroughly. Her customer service is truly outstanding, and she made the entire process smooth and stress-free. I highly recommend them to anyone looking for reliable and professional insurance support."

"Tawana was very kind and helpful . Some of the best customer service I’ve ever experienced."

"Ms. Charon is a sweetheart! Love her personality and she was super efficient in assisting me with troubleshooting my payment method over the phone. It took her no time at all to figure out the issue and explaining the next steps. I appreciate the care she took in helping me; dealing with insurance companies can be daunting but she made it stress free!"

"The staff is very positive and polite. They listen to you and readily address your concerns."

"When I call very prompt in a return call. All my questions are answered."

"Always very friendly and easy to work with. When you call, you get to speak with a real person who knows you and cheerfully answers all your questions."

"Tawana was an incredible agent. Very fast, communicative, informed."

"Very polite and courteous. Provided good customer service and insurance information options."

"this woman is the best agent I have ever had (that's saying a lot being that I an 71 year old with years of having to deal with insurance issues) her professionalism and personal attention to my issues have made her my agent for life, thank you Tawana you are the best"

"Very friendly, knowledgeable, and caring. Tawana and Constance are the best."

"Muy buena atención de la oficina. I got a nice gift from the oficina for christmas!"

"So helpful. Friendly, direct, efficient. I needed renters insurance and she set me up with a fair price and we got it done through a couple of phone calls. Highly recommended."

"Very hands-on, patient, professional, and genuinely caring, those are the first words that come to mind when I speak about, or confidently refer clients to, Tawana Mensah. What sets Tawana apart is not just what she does, but how she does it. She takes the time to listen, asks the right questions, and stays fully engaged from start to finish. You never feel rushed, overlooked, or “processed.” She keeps you informed, explains the next steps clearly, and brings a calm, steady presence when decisions feel big and timelines feel tight. Most importantly, Tawana’s concern isn’t transactional, it’s personal. Her genuine care for the well-being of you and your family shows up in every interaction with her. That level of integrity and service is rare in this post Covid environment we live in where everybody is about self first. If you want someone who will advocate for you, communicate consistently, and handle your needs with excellence, Tawana is the professional you want in your corner."

"Tawana is patient, thorough, and informative. I’m grateful for her continued support in creating a healthy financial foundation for my family."

"Constance is such a great person. She is more devoted than you are about your case and I wonder how many other people she helps out so devotedly. What a great employee but even more what a great person she is. I appreciate all the help and advice she has shared with me."

"Tawana and her team are excellent and some of the best in the industry at what they do. This team of professionals are kind, knowledgeable—and truly leaves the customer feeling as though they have their best interest at heart, at every turn. I highly recommend this office for your home, boatowners, auto, commercial, life and financial planning needs!"

"Constance was such a pleasure to work with. She made what my mother and I thought would have been a confusing and arduous experience questionable and very easy. Every time I had a question she got back to me quickly. She was very patient and professional. I recommend this insurance company to anyone who is interested in insurance. Constance thank you so much once again Michael and Mary"

"Constance provided me in detail my auto insurance options and provided excellent service. Thank you so much!"

"Nice conversation. . She's very nice patient. At all, she's very nice talking to you, experience."