State Farm® Insurance Agent Tawana Mensah
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Romona Caldwell
August 6, 2025
5
out of
5
rating by Romona Caldwell
"Working with Tawana as our insurance agent has been a truly outstanding experience. From the very beginning, Tawana demonstrated not only a deep knowledge of the options and materials available but also a commitment to ensuring we fully understood every aspect of our choices. Tawana took the time to consider our unique needs and goals, tailoring her advice to what would work best for us. This personalized approach made all the difference to achieve the future we envisioned. Thanks to Tawana’s guidance, we now feel equipped with both the knowledge and confidence required to make sound financial decisions. We are grateful for Tawana’s expertise, dedication, and the genuine care she brought to our planning process. For anyone seeking an insurance agent who listens, understands, and goes above and beyond to ensure your peace of mind, we wholeheartedly recommend Tawana Mensah."
Michael Brown
August 6, 2025
5
out of
5
rating by Michael Brown
"Great, attentive service from Tawana's staff. Ms. Lisa was fantastic. I'm bias, but come to Tawana's shop for your insurance and financial service needs."
Steve Teske
August 1, 2025
5
out of
5
rating by Steve Teske
"Diligently solved my payment issue. Kudos!"
We responded:
"Hi Steve, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Reach out to us at 301-949-3131, we are here to help!"
April Oliver
July 23, 2025
5
out of
5
rating by April Oliver
"Tawana Mensah is a problem solver that is patient and understanding. I am so excited about her giving me retirement and life tips, that are assisting with securing my future. Prepare now or pay later."
We responded:
"Hi April, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out to us at 301-949-3131. We are here to help!"
Gary Franks
July 17, 2025
5
out of
5
rating by Gary Franks
"Very pleasant, fair and helpful"
We responded:
"Hi Gary, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Feel free to reach out to us anytime at 301-949-3131."
Alana Hill
July 11, 2025
5
out of
5
rating by Alana Hill
"I was a bit confused when I called as the person that answered was very unclear and said Tawana was on vacation and couldn’t help me unless I made an appt. But Lisa jumped up and took accountability to ensure I got all the info I needed. So for her, I’ll give a 5."
We responded:
"Hi Alana, we’re thankful for your feedback! We apologize for any inconvenience this may have caused and are committed to resolving the issue promptly. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Feel free to reach out to us anytime at 301-949-3131."
Sharon English
May 30, 2025
5
out of
5
rating by Sharon English
"A wonderful group giving the best service. Tawana, Constance, Lisa and Semeret take the time and extra effort to assist and meet a client’s needs . Great office!!"
We responded:
"Hi Sharon, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out to us anytime at 301-949-3131. We are here to help! "
Dynamic Dynamic
April 29, 2025
5
out of
5
rating by Dynamic Dynamic
"Highly professional in breaking down some of her products. I will definitely recommend."
We responded:
"Hi Mrs. Smith, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! If there is anything else we can do to help, please let us know. You can reach us at 301-949-3131."
SaFiya Hoskins
April 18, 2025
5
out of
5
rating by SaFiya Hoskins
"Ms. Constance was prompt, detailed, patient, professional and friendly. I highly recommend this State Farm office."
We responded:
"Hi SaFiya, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! Constance is a valuable member of our team. If there is anything else we can do for your insurance needs, just let us know 301-949-3131."
Corletha Williams
April 7, 2025
5
out of
5
rating by Corletha Williams
"I had a very interesting, informative meeting with Tawana. I am happy I took the time to do this. She was able to answer my questions in a way that I fully understood. I am grateful to have had this for this opportunity."
We responded:
"Hi Ms. Williams, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help 301-949-3131."
Asante Dickson
April 2, 2025
1
out of
5
rating by Asante Dickson
"State Farm has not been a good neighbor to me. I now understand the frustration of those thousands of State Farm customers in California that had their claims denied after losing their homes. A few months ago, I had a massive frozen pipe break that had water pouring through ceilings, light fixtures, floors and down the driveway. My State Farm rep had a person fight with my contractors. They had had beef with each other from previous jobs they had worked together on. State Farm decided to teach the contractor a lesson and deny my claim. Who really got taught the lesson though, since I'm stuck owing the contractor $16,000 and State Farm has stopped communicating with all of us? #jakefromstatefarm #insuranceclaims #insuranceagent #fightback"
We responded:
"Hi Mr. Dickson, we appreciate you bringing this to our attention. We apologize for your current situation and would be happy to address your concerns. Providing excellent insurance services is our top priority. Your satisfaction is important to us, feel free to give us a call at the office at 301-949-3131. "
Evie W
March 29, 2025
5
out of
5
rating by Evie W
"She makes the process easy every year and tries her best to get the most for all of her customers."
We responded:
"Hi Evon, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know. You can reach us at 301-949-3131!"
Matt Burton
March 17, 2025
5
out of
5
rating by Matt Burton
"Excellent Service!! Friendly staff!! I am so happy that this State Farm office is handling my business insurance policy. Constance and Lisa are always a pleasure to work with. A+++"
We responded:
"Hi Matt, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! Constance and Lisa are very valuable to our team. If there is anything else we can do for your insurance needs, just let us know at 301-949-3131!"
Angeline Barns
March 10, 2025
5
out of
5
rating by Angeline Barns
"I had an awsome experience with Tawana Mensah. She made me feel at ease. She explained everthing to me that made it simple & easy to understand. I valued her honest opinion."
We responded:
"Hi Ms. Angeline, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Reach out to us anytime at 301-949-3131. "
Larena J
March 6, 2025
5
out of
5
rating by Larena J
"Valeria was super helpful and efficient. I was left a message for a return call and she contacted me within 10 minutes. I was very pleased. Thanks to the entire staff."
We responded:
"Hi Larena, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! Valeria is a key part of our team. We look forward to continuing to support your insurance needs. Call us at 301-949-3131 if you have any questions. "
Michael Battle
March 5, 2025
5
out of
5
rating by Michael Battle
"Extremely and knowledgeable and considerate of my needs. Constance went above and beyond to provide the ultimate in customer service. Thank you"
We responded:
"Hi Mr. Battle, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. Constance is a valuable member of our team. If you ever need any assistance in the future, please don’t hesitate to reach out 301-949-3131. We are here to help!"
n smitty
February 26, 2025
5
out of
5
rating by n smitty
"My review is for Sharon English, Customer Service Manager at State Farm. I have dealt with her for years and she has always been very professional, helpful, and very personable. She always calls back in a timely manner, gives great advice, and does it with a smile. Thanks, Sharon, for all the years of wonderful service you've provided. You make State Farm look good!"
We responded:
"Hi Smitty, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! If there is anything else we can do to help, please give us a ring at 301-949-3131!"
Lise U.
February 21, 2025
5
out of
5
rating by Lise U.
"Delighted to leave this 5 star rating today. So well deserved for the professional, knowledgeable and kind service provided. Also I applaud your determination in staying the course until my complicated issue was solved. Brovo Team!"
We responded:
"Hi Lise, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out 301-949-3131. We are here to help!"
rochella james
February 12, 2025
5
out of
5
rating by rochella james
"Ms. Tawana Mensah has been a joy seen since she has taken over my account. She has enhanced my understanding of claims and my policies in general that was not aware of. She very transparent with sharing information I had no knowledge of. I appreciate her for her sharing her expertise with me and ensure I understand what's going on within my accounts."
We responded:
"Hi Rochella, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! If there is anything else we can do to help, please give us a ring at 301-949-3131!"
Deneane Bass
February 10, 2025
5
out of
5
rating by Deneane Bass
"Tawana Mensa, really took the time to go over the coverages of my policies which I was able to thoroughly understand; and answering my questions. She was very professional and knowledgeable with response. I really was really appreciated 😊!"
We responded:
"Hi Deneane, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out to us at 301-949-3131. We are here to help you with your insurance and financial services needs!"
Dee Anderson
February 3, 2025
5
out of
5
rating by Dee Anderson
"Excellent Customer Service!!"
We responded:
"Hi Dee, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please give us a ring at 301-949-3131!"
Mercedes Beckett-Simmons
February 3, 2025
5
out of
5
rating by Mercedes Beckett-Simmons
"Mrs. Mensah was very helpful when I called. On top of taking care of my request she was very pleasant. She is very much a pleasure to work with."
We responded:
"Hi Mercedes, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to give us a call at 301-949-3131. We are here to help!"
Renee Belisle
January 31, 2025
5
out of
5
rating by Renee Belisle
"Agent was wonderful! Pleasant & efficient. So refreshing! Thank you!"
We responded:
"Hi Renee, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please give us a call at 301-949-3131. "
leon leftwich
January 24, 2025
5
out of
5
rating by leon leftwich
"Courteous and professional"
We responded:
"Thank you for your 5-star review Leon! My State Farm team and I are happy to be your good neighbor! If you ever need any assistance in the future, please don’t hesitate to reach out 301-949-3131. We are here to help!"
Brian Spriggs
January 17, 2025
5
out of
5
rating by Brian Spriggs
"My experience was impeccable. I told her what happened to me, I told her what I needed and she made everything happen with a smooth transaction. Thank you so much for assuring me that everything was settled and it was."
We responded:
"Hi Brian, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please give us a call at 301-949-3131."