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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Thomas Hall

November 8, 2024

5  out of  5
rating by Thomas Hall
"Constance, who helped me with bill payment matter today, was great!"
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Jxhnny

November 5, 2024

5  out of  5
rating by Jxhnny
"Professional and very informative"
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Yvette Jackson

November 4, 2024

5  out of  5
rating by Yvette Jackson
"Tawana is very knowledgeable and very pleasant to work with."
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David Jackson

October 30, 2024

5  out of  5
rating by David Jackson
"Very informative, helpful and professional!"
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Rita Dillard

October 23, 2024

5  out of  5
rating by Rita Dillard
"I am writing this note of appreciation for the outstanding service provided by Ms. Sharon English at State Farm Insurance. Sharon's professionalism, understanding, and genuine concern towards me was not unnoticed, and I want to thank her for that. Sharon provided timely and helpful advice regarding my issues. Sharon was extremely attentive, and she listened to all my concerns with a great deal of patience. She was very thoughtful and concern and ensured me that all will be okay, and it was. Sharon really went the extra mile! Sharon's efforts have greatly contributed to my satisfaction and loyalty, and I truly appreciate it. I look forward to our continued interactions and once again, I want to express my gratitude for your exceptional service. Thank you for making every customer interaction a pleasant one. Sincerely, Rita & Dock Dillard"
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gregory james

October 21, 2024

5  out of  5
rating by gregory james
"Awesome and very pleasant experience! Some very important policies were addressed. Totally satisfied!"
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Sia Ballay

October 14, 2024

5  out of  5
rating by Sia Ballay
"I am incredibly impressed with the excellent service I received from Tawana Mensah. From the very beginning, she demonstrated professionalism, expertise, and a genuine commitment to helping me find the right insurance coverage. Tawana took the time to explain every detail clearly, answering all of my questions and ensuring I understood the policy options available. Her attention to detail and willingness to go the extra mile made the entire process seamless and stress-free. I never felt rushed, and she was always available when I needed clarification. Tawana truly cares about her clients and it shows in the quality of her work. If you’re looking for an insurance agent who is knowledgeable, approachable, and dedicated to providing top-notch service, I highly recommend Tawana Mensah!"
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Herman Tolbert

October 10, 2024

5  out of  5
rating by Herman Tolbert
"Service was excellent. Constance was very helpful and courteous. This was my first interaction with Constance and this office. I would rate the customer service as a 5 based on my experience."
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Muriel Whitt

October 10, 2024

5  out of  5
rating by Muriel Whitt
"Wonderful!!!!"
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Robert Calloway

October 8, 2024

5  out of  5
rating by Robert Calloway
"Tawana (babygirl) was extremely nice and she really helped myself and my family out."
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Keisha Calloway

October 8, 2024

5  out of  5
rating by Keisha Calloway
"Tawana is AMAZING! She was so kind and patient with my family and I. She made us feel at ease. She also taught us a lot about life insurance."
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Bara

October 4, 2024

5  out of  5
rating by Bara
"Tawana was very helpful, kind and patient she helped me get the quote that was best suited for my needs."
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Marjory Crane

September 26, 2024

5  out of  5
rating by Marjory Crane
"Constance was a terrific help in resolving problems with my account caused by a previous State Farm agent. She was patient, kind, knowledgeable, and persistent in her efforts."
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Nicole Edwards

September 26, 2024

5  out of  5
rating by Nicole Edwards
"This Agent has years of experience in growing teams who specialize is meeting your needs."
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Keaton Anderson

September 3, 2024

5  out of  5
rating by Keaton Anderson
"Some of the best service I have had so far. I went to other companies and they did not provide nearly the same service as she did!"
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Nichelle S.

September 1, 2024

5  out of  5
rating by Nichelle S.
"I used Tawana to purchase additional life insurance for my parents and children. She was very knowledgeable and thorough when explaining the different policy options. Tawana was also very patience with my family when we were figuring out the best payment plan. She quickly responded to us and followed up with insightful answers to our questions. Tawana’s professionalism and kindness allowed us not to feel pressured when. we were making important decisions. I referred my family and friends to Tawana because she made this very critical discussion empowering and assuring. I left her office feeling relived knowing that my family is protected if and when unfortunate life situations occur."
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Candra Jalloh

September 1, 2024

5  out of  5
rating by Candra Jalloh
"Tawana is an amazing agent and person. She has used her expertise to help so many people with their insurance and financial needs. If you’re looking for someone that is passionate about helping her community take care of their families, create financial plans, and ensure they are set up for the future then I highly recommend her."
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Alexis Lyons

September 1, 2024

5  out of  5
rating by Alexis Lyons
"Tawana is there to help when there is any question or confusion. I appreciate her good customer service."
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Hana Beckles

August 31, 2024

5  out of  5
rating by Hana Beckles
"Thank you to the Tawanna Mensah Agency for impeccable service! Tawana was attentive, professional and sincere. She carefully explained all of my financial options and patiently answered all of my questions. I would highly recommend this agency!"
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Paula Anderson

August 31, 2024

5  out of  5
rating by Paula Anderson
"Tawana is a top notch agent! I’ve used her agency previously and received excellent service. Tawana was responsive, listened intently, and provided the right solutions for my business needs. If you are looking for a knowledgeable and responsive agent, look no further! Call Tawana!"
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A Carr

August 30, 2024

5  out of  5
rating by A Carr
"Mrs. Mensah, is on of the best agents I have the opportunity to know. Her office is welcoming, the atmosphere is very energizing. Once you step in her office you know you will be taken care of, and your needs as a client will be met. I love being a State Farm Client."
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June Burton

August 30, 2024

5  out of  5
rating by June Burton
"Tawanna is experienced and knowledgeable. She will always take the time to explain all options and to assist you in making the best decisions for your current situation."
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Raynold Mensah

August 30, 2024

5  out of  5
rating by Raynold Mensah
"Tawana Mensah - State Farm Insurance Agency has highly qualified staff, very prompt responding to inquiries resulting to decision making. I will not hesitate to recommend the agency to anyone seeking insurance. Continue your outstanding insurance service."
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Maria Tietcheu

August 30, 2024

5  out of  5
rating by Maria Tietcheu
"Tawana is dedicated and reliable. I can trust the product quality having been a customer of State Farm for many years, and am grateful for the Mensah family for providing dedicated, caring, individualized services. Tawana’s integrity and vast knowledge and experience will serve your family well. I recommend State Farm agent Tawana Mensah."
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Steves Tietcheu

August 30, 2024

5  out of  5
rating by Steves Tietcheu
"State Farm agent Tawana Mensah whom I have known for over 20 years, is a dedicated, service oriented, caring agent!! She will stop at nothing to guarantee the best service possible to her customers, extending well beyond the requirements. In serving her clients, she also leverages her background as an excellent CPA which allows her to assist them in making the best choices in selecting their insurance products. Choosing her agency is making the best choice!"